Every person’s life looks different, and the support they receive should reflect that.
Includa proudly provides individualised disability support for people across Newcastle, the Hunter Region and Central Coast. Their mission is to provide personalised support built around real people and real lives, with a focus on community and purpose.
Over the past few years, their focus has been on getting better, not bigger, taking the time to listen and understand what really matters to the people they support. This has meant listening to participants, local people and experts from across the country and using those insights to shape support that is practical, consistent and genuinely meaningful.
It’s these conversations that have helped shape the direction they are taking next.
The message was clear. People weren’t looking for the next big thing, they wanted stronger relationships, more choice, more trust and more belonging.
Includa is delivering on this approach through UrSupport, a new model designed to offer more flexibility, stronger relationships and support that is built around your life, not a system.
Under the UrSupport model, Includa offers:
Ur Home
Flexible home life designed around your choices, shared lives and community. For people who want to move away from group homes and create more personal, relationship-based living through Individualised Living Arrangements (NDIS ILAs).
Ur Plan
A person-centred planning approach that helps Participants plan for the future, build connection and achieve goals. For those who want clarity and direction without being defined by funding categories or service labels.
Ur Team
Supporting people with disability to build and lead their own support worker teams, with the right balance of control and support. You can focus on support from people you choose and trust, while Includa takes care of the responsibilities behind them.
Ur Training
A different way of learning, created with people with disability, not just delivered to workers. It focuses on what matters in everyday support, including communication, safety, dignity, confidence and trust.
UrSupport offers more choice, more belonging and more meaningful outcomes.
As a Platinum Sponsor of the Hunter Disability Expo, the Includa team looks forward to connecting and sharing how they are delivering More of What Matters.